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The Safe Shores Group (Safe Shores Monitoring and Communicare247) is driving forward in its efforts to protect, assure and respond to tens of thousands of people in the UK who rely on our personal safety services. 

We are looking for flexible, well organised, self-motivated and engaging individuals with great communication skills to join our growing team. 

Were Hiring

Vacancies: 

Systems Training Officer

Full Time Position – Nationwide (UK) 

The Systems Training Officer (STO) is a key member of the Service Delivery Team with principal responsibility for the creation, planning, development and maintenance of training programmes and materials and for knowledge sharing of products & services, operating procedures, and other business systems and processes delivered to the Safe Shores Group’s companies customers and employees.

Our ideal candidate will have the following qualities and experience: 

  • Educated to diploma, degree level or an equivalent educational qualification, or by relevant industry experience.
  • Previous knowledge and experience of training methodologies and systems
  • Knowledge of teaching and the ability to design courses.
  • Knowledge and experience of Alarm and Call Handling  principles and practices
  • Good presentation skills
  • Technical understanding of interaction between mobile phone networks, service providers, device manufacturers and device application developers (Desirable)
  • Knowledge and experience of Internet, Office and Desktop Publishing applications
  • Good computer literacy skills
  • Full and Current Driving Licence

To apply for this role, in the first instance please email your career history and personal details to recruitment@safeshores.mobi 

 

Emergency Response and Support Officer 

Full Time and Part Time Positions Available
Based at Safe Shores House, Highland Ave, Sandbank, Dunoon 

The Emergency Response and Support Officer (ERSO) is a key member of the support team who will perform a variety of front-line customer support duties involved in the delivery of our services. 

You will join our expert team located at Sandbank Business Park, Dunoon, Scotland, and use computers, telephones and map systems that ensure people remain safe while at home and whilst working remotely. This involves responding to audio and visual system alarms, providing general customer help and support via telephone, email and other means. 

Our ideal candidate will have the following qualities:

  • A clear and reassuring telephone voice
  • Be presentable, calm, methodical, dependable, level-headed and courteous
  • Be a team player, instinctive, and able to act on their own initiative
  • Be computer and Internet literate
  • Be familiar with mobile phones, the use of Apps, and the Internet

To apply for this role, in the first instance please email your career history and personal details to recruitment@safeshores.mobi 

About the Safe Shores Group

The Safe Shores Group is a growing technology and national service provider organisation based in Glasgow, with a National Operations Centre based in Dunoon, Argyll and Bute.

It prides itself as a leading provider of high quality intelligent digital systems for personal security and social wellbeing. Our services provide 24 hour personal safety for lone workers, those living with a fear of crime, and for those living with chronic illness. Our systems operate at the forefront of technology and combine the latest digital telecare systems, mobile phone devices; smartphone apps; GPS safety devices and innovative Internet technologies. 

Our customers include government agencies and blue-chip corporates through to housing charities and consumers and these are spread across multiple industry sectors. We sell services online, direct and through business partnerships.

The Safe Shores Group is a Living Wage Employer and a Forces Friendly Employer (Armed Forces Covenant)